We have a client-only, car park immediately behind the building. There are also some non-residential street parking spaces alongside the building on East View and a large Pay & Display car park just in front of the library, two minutes walk away. The Local Authority car parking charge is 60 pence for one hour. If you use the Pay & Display car park to visit us for a veterinary consult, or in-patient procedure, please let our reception team know BEFORE you settle your account and we will credit 60 pence off your veterinary service fee.
- We do not close for lunch Monday to Friday.
- All veterinary and nurse consultations are by appointment only, except in emergencies.
- Please contact reception for appointment times and charges.
Reception Contact Details
029 2088 3631
029 2086 4903
Email: firstname.lastname@example.org (Reception Enquiries)
* Please note that our reception team are unable to answer clinical queries. For clinical advice, please book an appointment for a consultation with one of our highly trained staff.
Insurance Contact Details
Telephone: 02920 001454 - Option 5 for administration, then press 1 for Insurance claims
Non Direct Claims:
*Please allow 28 working days for insurance forms to be completed.
Reception Opening Hours (consultations by appointment only)
Monday: 08:30 - 18:30
Tuesday: 08:30 - 18:30
Wednesday: 08:30 - 18:30
Thursday: 08:30 - 18:30
Friday: 08:30 - 18:30
Saturday: Closed - (Emergency care at Valley 24/7)
Sunday: Closed - (Emergency care at Valley 24/7)