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Caerphilly Surgery

We have a client-only, car park immediately behind the building. There are also some non-residential street parking spaces alongside the building on East View and a large Pay & Display car park just in front of the library, two minutes walk away. The Local Authority car parking charge is 40 pence for one hour. If you use the Pay & Display car park to visit us for a veterinary consult, or in-patient procedure, please let our reception team know BEFORE you settle your account and we will credit 40 pence off your veterinary service fee.

  • We do not close for lunch Monday to Thursday.
  • All veterinary and nurse consultations are by appointment only, except in emergencies.
  • Please contact reception for appointment times and charges.

Reception Contact Details

029 2088 3631
029 2086 4903

Email: (Reception Enquiries)

* Please note that our reception team are unable to answer clinical queries. For clinical advice, please book an appointment for a consultation with one of our highly trained staff.

Insurance Contact Details

Telephone: 02920 001454 - Option 5 for administration, then press 1 for Insurance claims

Direct Claims:


Non Direct Claims:


*Please allow 28 working days for insurance forms to be completed.

Reception Opening Hours (consultations by appointment only)

Monday: 08:30 - 18:00
Tuesday: 08:30 - 18:00
Wednesday: 08:30 - 18:00
Thursday: 08:30 - 18:00
Friday: Closed -  (Emergency care at Valley 24/7)
Saturday: Closed - (Emergency care at Valley 24/7)
Sunday: Closed - (Emergency care at Valley 24/7)