Ystrad Mynach Veterinary Surgery
Due to periods of industrial action our branch sites will remain closed until further notice. We will continue to provide routine and emergency care for all of our clients during this time from Valley Veterinary Hospital in Gwaelod-y-Garth, CF15 9AA.
We are in the process of contacting all clients booked in, but if you have not heard from us and believe you still have a branch appointment booked in please get in touch.
If your call is in relation to any long term prescriptions including flea/worming, we kindly ask that you contact us via email at reception.ystrad@valleyvets.net. For any routine appointments or non-urgent queries (e.g. upcoming booster vaccinations) please call us after 9am Monday-Friday.
We sincerely apologise for any disruption caused and would like to take this opportunity to say how incredibly grateful we are to our clients for their patience.
The large, town Pay & Display car park is next door. The Local Authority car parking charge is 40 pence for one hour. If you use the Pay&Display car park to visit us for a veterinary consult, or in-patient procedure, please let our reception team know BEFORE you settle your account and we will credit 40 pence off your veterinary service fee.
- We do not close for lunch Monday to Friday.
- All veterinary and nurse consultations are by appointment only, except in emergencies.
- Please contact reception for appointment times and charges.
Reception Contact Details
Telephone:
01443 813137
Email: reception.ystrad@valleyvets.net (Reception Enquiries)
* Please note that our recepetion team are unable to answer clinical queries. For clinical advice, please book an appointment for a consultation with one of our highly trained staff.
Insurance Contact Details
Telephone: 02920 001454 - Option 5 for administration, then press 1 for Insurance claims
Direct Claims:
Email: directclaims@valleyvets.net
Non Direct Claims:
Email: insurance@valleyvets.net
*Please allow 28 working days for insurance forms to be completed.
Reception Opening Hours (consultations by appointment only)
Monday: 08:30 - 18:00
Tuesday: 08:30 - 18:00
Wednesday: 08:30 - 18:00
Thursday: 08:30 - 18:00
Friday: 08:30 - 18:00
Saturday: Closed - (Emergency care at Valley 24/7)
Sunday: Closed - (Emergency care at Valley 24/7)
